FAQ - SG60 Wonder Blooms Pass


Account registration

Upon successful purchase, an email confirmation will be sent to you. To access the registration portal, simply click on the link given in the email and login with your mobile number on our website.

Alternatively, you may download our Gardens by the Bay Mobile App to access your SG60 Wonder Blooms Pass with your mobile number under the “Member/Pass holder” section.

You may visit www.friends.gardensbythebay.com.sg to login to your account.

You may wish to register an account that shares your own mobile number for family members who face difficulties in this process.

SG60 Wonder Blooms Passes registered to the same mobile number will appear on the same account, allowing easy access to the features. Pass holders are required to present their e-Pass before admission to the Flower Dome.

Kindly present the SG60 Wonder Blooms Passes for your family members at the entrance of the conservatories for verification on the day of your visit.

It is likely that the mobile number given during registration differs from the mobile number used to login to the mobile app or website.

Kindly contact us at feedback@gardensbythebay.com.sg with your full name, pass ID, and your updated mobile number. Once we update your new mobile number in the system, you will be able to gain access to your account on the mobile app or website.

A profile image of the SG60 Wonder Blooms Pass holder is required in order for you to register your account.

Random checks are conducted at the entrance of the conservatories, and a profile image of yourself will help facilitate a smoother experience in accessing the attractions.

Benefits

Our complimentary 2-hour parking via Contactless Carpark Entry system accords free parking to members via automated recognition of car IU. It is applicable for our Main Entrance, The Meadow, Satay by the Bay or Bayfront Plaza car parks.

Terms and conditions apply. Please note that this benefit is not applicable for Child SG60 Wonder Blooms Pass holders.

To apply, simply access your account through our web link at friends.gardensbythebay.com.sg or download the Gardens by the Bay mobile app, click “Member”, “Membership Profile”, and submit both your Vehicle Plate numbers and IU numbers. Please allow one (1) day to update the vehicle details to our car park system. In the interim period, you may redeem a physical 2-hour car park coupon for one-time use from Ticketing Counter 4 at The Canopy.

Simply present your SG60 Wonder Blooms Pass e-Card when placing your order to enjoy the F&B privileges. Please note that you may be asked for your identification card for verification purposes.

In addition to flash-card privileges, we have e-voucher deals for Pass holders as well. Redeem your e-vouchers via our Gardens by the Bay Mobile App. Simply open your app and navigate to “Membership Privileges” to view your perks